Comcast remote not working: How to Fixes Comcast Remote Problem

Comcast remote not working: How to Fixes Comcast Remote Problem

Comcast remote not working is a common problem. So if your Comcast remote is not working, luckily there are possible ways to fix it! First of all, you need to check if the red light blinks at least five times on the top of the remote, it is an indication of down batteries you need to replace them. However, if you have already done this, there could be some other possible reasons, which shall go through later.

So keep reading you will get here the quickest solution for Comcast remote fixing.

Why is My Comcast Remote Not Working?

There are some reasons why Comcast Xfinity remote quickly Stop Working:

  • Down Batteries
  • Button Sticking
  • Signals Obstruction
  • Physically Damage
  • So Far from the TV or Audio Device

You don’t know how this can happen. Let me explain…

You do not change the batteries after one or two months, even though the remote stop working. Although maybe batteries are not installed correctly when you replace new ones.

Or if you are trying to control a TV or other device from 20 to 35 feet away, your Comcast remote is not working, because it needs an open light signal to give a command to the target device. Moreover, make sure there are no other blocking objects between the remote and the TV/receiver.

However, all of these explained issues fixing is not a big deal, if your remote is still not working then you need to go through the below fixes in brief.

Why is My Comcast Remote Not Working?

How to Fix Your Comcast Remote Working [7 Steps]?

The below steps will help you to fix issues whether your Comcast remote is not working entirely or just have some button problem.

Step #1 Replace the Batteries

If your Comcast Xfinity Remote light turns blue to red it is an indication of batteries down. So replace the batteries with a new pair, keep in mind Two AA batteries are used in Comcast Remote.

So if you can’t identify if your remote has battery issues, press any button from the remote if the top red light blinks five times, you need to replace the batteries. In some specific cases the remote starts working after replacing the batteries. So if it doesn’t, let’s move to the next step.

Step #2 Check the Distance between the TV and the Remote

Your remote stopped working due to signal problems because when you are so far from the TV or trying to control it signals will be blocked out of the range of 30 to 40 feet. So it is a good way to always use the Comcast remote with 20 feet. But if you try this closer trick and don’t get a positive result, try the below solution then.

Step#3 Check for Signals Blockades

Why is your Comcast remote not working? There could be any signals blocking things between you and your TV. So you need to check around if there is any barrier in the way and quickly remove it. But if it still is not working, check out the next step instead.

Step#4 Buttons are Not Working

If your remote is not working it could be also a reason for the buttons not working properly. If you saw some buttons down and not in the correct position, it might be a reason for the Culprit.

So if you see your button is stuck when you press them, you need to replace your remote right now. You can make a call with the Comcast Xfinity Support agent for remote replacement, either if the buttons are working well or not stuck, you need to move to the next fixing step.

Step #5 Factory Reset to your Comcast Remote

So if you have tried all the above minor fixing steps and your remote is still not working. You need to rest and unpair the remote. So here are some factory reset steps listed below with Common models Com cast remote models.

Reset XR11 Model with Setup Button

  1. Press the centralized Setup button and hold it until the red light turns green.
  2. Now Press 9-8-1 Buttons at a time and hold them until the green light blinks twice, it is a sign that your remote is reset successfully.
  3. Again Pair it with a TV box (how to program Xfinity remote article link) or other streaming device and program your remote

Reset XR11 Model with Setup Button

Reset XR15 Model without Setup Button

  1. Press the A and D buttons at the same time and hold them for 3 seconds, until the red light turns green.
  2. Now press the 9-8-1 button at the same time.
  3. The green light will blink triple time, it is the signal of the Remote Rest.

Reset XR15 Model without Setup Button

Reset XR2 and XR5 Models with Setup Button

  1. Press the Setup button and hold them for 5-10 Seconds, until the red light turns green.
  2. Now press the 9-8-1 button at the same time and enter the manufacturer code carefully.
  3. The green light will blink triple time and the code confirms, it is the signal of the Remote Rest.

Step#6 Reset Comcast TV Box

Sometimes the Comcast remote is not working due to issues in the TV box. So you should rest your TV. It might be possible after TV resting TV your remote will start working if there is no other problem detected.

For Manually Reset Your Comcast TV follow these two Simple Steps:

  1. Check the Tinny Rest Button behind the TV box.
  2. Press it for 5-10 seconds.

On the other hand, you can rest it via using the Comcast Xfinity My Account application with the help of application remote. Though, after resetting the TV, pair your Remote with it, if still Comcast remote is not working you need to go through the Last step.

Step#7 Contact Comcast Xfinity Support

If your Comcast remote is still not working and you have tried all possible solutions. Then it might be a problem with your Comcast Xfinity Services. So contact Comcast Support for solving troubleshooting by using the Comcast Customer portal number 1-800-COMCAST (1-800-266-2278). Otherwise, you can contact them through Comcast’s official website help portal.

Frequently Asked Questions:

Q. How do I get my Comcast remote to work again?

  1. Press the A and D buttons at the same time and hold them for 3 seconds, until the red light turns green.
  2. Now press the 9-8-1 button at the same time.
  3. The green light will blink triple time, it is the signal of the Remote Rest.

Q. What causes the Xfinity remote to stop working?

There are some Causes why Comcast Xfinity remote quickly Stop Working:

  • Down Batteries
  • Button Sticking
  • Signals Obstruction
  • Physically Damage
  • So Far from the TV or Audio Device

Q. Why is my remote not working even with new batteries?

After replacing the batteries there is maybe dirt on the button and the batteries hold terminals. So take soft clean cotton and clean it and place the batteries back in the remote.

Q. How do I disconnect and reconnect my Xfinity Remote?

Press 9-8-1 Buttons at a time and hold them until the green light blinks twice, it is a sign that your remote is reset successfully. Now your remote is ready to pair again with a TV or other device. So press the Mic Button and ask for the program remote.

My Opinion

If your Comcast remote not working, luckily there are possible ways to fix it! First of all, you need to check if the red light blinks at least five times on the top of the remote, it is an indication of down batteries you need to replace them. So if the remote is still not working you can rest your remote and TV box and gain a pair of them.

Therefore, if you still didn’t get a positive result you need to contact Comcast Xfinity Customer Support for an agent or Visit Comcast’s official website.

For more info must visit dailybayone.com

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